FAQ

Explore our answers to a number of Frequently Asked Questions.

  • How do I access the training?

    1. Use your username and password to login to the site. You will only have one if you have registered for the free trial, purchased online or been provided login details from a third party.

    2. Select 'My Training'.
    3. Click on the course title to begin.
    4. Use the 'Next' and 'Previous' buttons to navigate the course.

  • How do I save my progress?

    The LearnForce LMS automatically saves your progress for you. You can log off or close the window at anytime during your training.

  • How do other employees access the training?

    Each person who needs to do the training must login with a unique username and password. The original purchaser is able to create additional usernames and passwords using the LearnForce LMS available in the 'Admin' tab.

  • How do I change my password or details?

    1. First, make sure you have logged in.
    2. Select 'My Account' from the main menu.
    3. Enter your details into the form.
    4. Click 'Save Changes' to update the record.

  • How do I find out my password if I've forgotten it?

    Just click the 'Forgotten your password?' link on the home page where you will be prompted to enter your email address. Your password will be emailed to you.