Help & Support.
System Requirements.

If you are having technical difficulties with the training portal please review the content below.

STEP 1
Minimum
Requirements

To run the online training you will need a computer with the minimum listed here:

  • JavaScript enabled
  • Adobe Flash Player 7 (or later)
  • A screen resolution of 1024x768 is recommended
  • Internet Explorer 6.0 or later
  • or
  • Mozilla Firefox 1.5 or later

STEP 2
Adobe
Flash Plugin

Our online training uses the Adobe Flash Player 7 to deliver audio, simulations and animation.

Flash not detected

Over 98% of computers already have Flash installed. To ensure you can hear the course audio and view the Interactive Simulations you must have at least the Adobe Flash Player 7 installed.

STEP 3
Viewing
Your Certificate

You will need Adobe Reader to view your certificate. If you are having trouble viewing your certificate, please download the latest reader.

Get Acrobat Reader

If you can view your certificate but it will not print, please contact your IT department to ensure your computer has printing capabilities.